The Students and Faculty can avail of the library online services thru Virtual Reference Services, and access to Britannica Academic via:
Facebook Chat: https://www.facebook.com/npclibrary2004
The NPC Library is devoted to safeguarding the privacy of its patrons.
During the chat, users will be asked to provide personal information such as their complete name, year level, organization, and email address. To properly answer a user’s query and provide them a response, we’ll need their name, email address, and affiliation.
Our Library server will keep a record of each chat session. This data will be analyzed to determine the quantity and sorts of inquiries we receive.
Only the librarian has access to the information collected. Outside of the NPC Library, individual chats are not shared with anyone. We do not use information gathered via chat or Instant
Messaging for commercial purposes, such as market research. Your privacy is important to us, and we will never sell any information about our client.
The Information Services of the NPC Library caters primarily to the reference and information needs of the college students, faculty, and staff.
The librarian generally responds to general information inquiries; simple search and research of materials in the library’s collection; and inquiries on access and utilization of electronic resources.
The librarian shall decline requests that are vague, ambiguous, and/or may require extensive research (requires compilation of various materials, searching a broad range of time, and/or accessing other libraries).
Reference requests are addressed from Monday to Friday, 8:00 AM to 8:00 PM; and on Saturdays, 8:00 AM until 5:00 PM. operating hours may vary without prior notice. Requests are answered in the order they are received. Only one request per client at any given time shall be accepted. Clients should wait for a reply before submitting another request. A response will typically be sent within 3 to 5 days.
Reference transcripts are not shared with anyone outside the organization unless otherwise required and proper notification to the concerned requester/client.
All requests should include the following information about the requestor: (1) full name, (2) affiliation, (3) valid email address; AND the following information about the inquiry: (1) precise details of query (2) scope of the inquiry (3) additional relevant details.
Academic queries from other libraries, government agencies, and private researchers are also accepted after assessment and approval.
All inquiries are deemed private and in accordance with the data privacy act.
All resources sent to the user’s email are covered by intellectual property rights. Thus, recipients of resources should use them for academic purposes only and are expected to cite the source(s) of information properly.