Citizen’s Charter

Processing of Application for College Entrance Test

Application for College Entrance Test is offered to high school graduates and transferees interested for college admission at NPC. It involves the receiving, reviewing, and evaluating of the submitted documentary requirements.

Office or Division:	Navotas Polytechnic College (NPC)
Classification:	Simple
Type of Transaction:	G2C – Government to Citizen
Who may avail:	Navoteños
CHECKLIST OF REQUIREMENTS		WHERE TO SECURE
For High school Graduates:
Form 138/Senior High School card (1 original, 1 photocopy)		Previous School (Senior High School)
Good Moral Certificate (1 original, 1 photocopy)		Previous School (Senior High School)
Passport size photo with white background and name tag (2 pieces)		Photo centers outside of school
NSO/PSA authenticated birth certificate (1 original, 1 photocopy)		National Statistic Office (NSO) or Philippine Statistics Authority (PSA)
Voter’s ID/Guardian’s Voter’s ID (parents, brother, sister, uncle, aunt, grandparents) Government issued ID with address in Navotas (1 original, 1 photocopy)		Comelec/National Government Agency
Official Receipt (P150.00) for retakers only *to be issued upon payment		NPC Accounting Office
For Transferee:
Certificate of Grades/Transcript of Records (1 original, 1 photocopy)		Previous School (College/University)
Good Moral Certificate (1 original, 1 photocopy)		Previous School (College/University)
Honorable Dismissal (1 original, 1 photocopy)		Previous School (College/University)
NSO/ PSA authenticated birth certificate (1 original, 1 photocopy)		National Statistic Office (NSO) or Philippine Statistics Authority (PSA)
Passport size photo with white background (2 pieces)		Photo centers outside of school
Voter’s ID/Guardian’s Voter’s ID (parents, brother, sister, uncle, aunt, grandparents) and Government issued ID with address in Navotas (1 original, 1 photocopy)		PSA
Official Receipt (P150.00) for retakers only *to be issued upon payment		COMELEC/ National Government Agency
CLIENT STEPS	AGENCY ACTION	FEES TO BE PAID	PROCESSING TIME	PERSON RESPONSIBLE
For first timer: 1. Submit the required documents to the Admission and Scholarship Office 1.1 Accomplish the Application Form for Entrance Test 1.2 Acknowledge receipt of the returned documents for completion, and sign in the logbook 1.3 Submit promissory letter/note	1. Receive the required documents and check for completeness 1.1 If complete, evaluate the grades of the applicant if he/she is qualified to the chosen course 1.1.1 If qualified, issue Application Form for Entrance Test. 1.1.2 If not qualified, return and inform the applicant of the reason for disqualification 1.2 If incomplete, attach checklist of the lacking requirements, return the documents to the client for completion. Record the date and time of return, ask the client to acknowledge receipt of the document and sign in the logbook 1.3 In some cases ask clients to write promissory letter/note for lacking requirements and accept the documents presented.	None None None None None None	20 Minutes	Administrative Officer I or Clerk NPC
2. Sign-up in the list of examinees	2. Accept the documents. Check if the Application Form is completely accomplished. Advise the applicant to sign up in the List of Examinees.	None	10 Minutes	Administrative Officer I or Clerk NPC
For retakers: 1. Accomplish the Application Form * Make sure to secure Order of Payment that will be issued	1. Issue application form 1.1 Attach the requirements submitted before the first time he/she took the examination 1.2 Issue Order of Payment and advise to pay at Cashier	None	10 Minutes	Administrative Officer I or Clerk NPC
2. Pay to the Cashier based on the Order of Payment * Make sure to secure Official Receipt that will be issued	2. Accept payment based on the Order of Payment and issue Official Receipt.	PHP 150.00	10 Minutes	Cashier III or Supply Officer I or Clerk NPC
3. Sign-up in the list of examinees 3.1 Receive the Schedule of Examination/ Application Stub	3. Accept the documents. Advise the applicant to sign-up in the List of Examinees 3.1 Give the schedule of examination, Application Stub and instructions/ reminders	None	10 Minutes	Administrative Officer I or Clerk NPC
TOTAL:		None (For first timer) PHP 150.00 (For retakers)	30 Minutes 30 Minutes

Pre-Registration Process for New Students and Transferee

Successful entrance examinees undergo the pre-registration process. It involves the review and evaluation of the completeness of documentary requirements for enrolment.

Office or Division:	Navotas Polytechnic College (NPC)
Classification:	Simple
Type of Transaction:	G2C – Government to Citizen
Who may avail:	New Students (Freshmen) and Transferees who passed the College Entrance test
CHECKLIST OF REQUIREMENTS		WHERE TO SECURE
Application Form and Stub (1 original)		NPC Admission and Scholarship Office
Long Brown envelope
Senior High School Card (1 original, 1 photocopy)		Previous School(Senior High School)
Good Moral Certificate (1 original, 1 photocopy)		Previous School(Senior High School)
Passport size photo with white background and name tag (1 piece)		Photo centers outside of school
Any of the following NSO authenticated birth certificate (1 original, 1 photocopy) PSA authenticated birth certificate (1 original, 1 photocopy)		National Statistics Office (NSO) Philippine Statistics Authority (PSA)
Transcript of Record (TOR) (1 original)		Previous School(College/University)
Honorable Dismissal (HD) (1 original)		Previous School(College/University)
Verification as Navoteño:
Students Voter’s ID/Guardian’s Voter’s ID (parents, brother, sister, uncle, aunt, Grandparents (1 original, 1 photocopy)		Comelec
Government-issued I.D. with address in Navotas (1 original, 1 photocopy)		National Government Agency (PhilHealth, LTO, Passport…)
CLIENT STEPS	AGENCY ACTION	FEES TO BE PAID	PROCESSING TIME	PERSON RESPONSIBLE
1. Go to Guidance Center and submit all the required documents. 1.1 Receive Pre-Registration Form * Acknowledge receipt of the document for completion and sign in the logbook	1. Receive all the required documents and check for completeness. 1.1 If complete, issue pre-registration form. Inform the client to proceed to the MIS Office for the encoding of Student’s Profile and advise the client to return on the scheduled date of enrollment. 1.2 If incomplete, attach checklist of the lacking requirement and return to the client for completion. Record the date and time of return, ask the client to acknowledge receipt, and sign in the logbook	None	20 Minutes	Assistant Professor II or Asst. Guidance Counselor NPC
TOTAL:		None	20 Minutes

Processing of Application for Enrollment of New (Freshmen) Students and Transferees

New and transferee students’ complete requirements are received and encoded with their schedules in the NPC database/system.

Office or Division:	Navotas Polytechnic College (NPC)
Classification:	Simple
Type of Transaction:	G2C – Government to Citizen
Who may avail:	Successful Applicants
CHECKLIST OF REQUIREMENTS		WHERE TO SECURE
For Freshmen:
Form 138 (Senior High School Card) (1 original, 1 photocopy)		Previous School (Senior High School)
For Transferee:
Transcript of Records (1 original, 1 photocopy)		Previous School (College/University)
Honorable Dismissal (1 original, 1 photocopy)		Previous School (College/University)
For Freshmen and Transferee
Good moral certificate (1 original, 1 photocopy)		Previous School (Senior High School/College/University)
Community Tax Certificate (Cedula) – For students below 18 years old, Cedula of parents/guardian		LGU
Passport size photo with name tag and white background (2 pieces)		Photo Centers outside of school
1×1 photo (1 piece)		Photo Centers outside of school
PSA/NSO authenticated Birth Certificate (1 original, 1 photocopy)		PSA
Free Higher Education (FHE) Claim Stub/ Waiver for Opt Out		NPC Admission and Scholarship Office
Pre-registration form		NPC Admission and Scholarship Office
CLIENT STEPS	AGENCY ACTION	FEES TO BE PAID	PROCESSING TIME	PERSON RESPONSIBLE
1. Go to the Registrar’s Office and submit all the required documents. 1.1 Secure copy of requirement checklist.	1. Receive the required documents and check for completeness 1.1 If the documents are complete, issue requirement checklist and advise the client to proceed to Guidance Counseling Center for the Class Schedule. 1.1.1 If the student chooses to opt out, advise the client to proceed to the Admission Office to secure waiver. 1.1.2 The Admission Officer instructs the client to process the notarization of the waiver. 1.2 If incomplete, attach checklist of the lacking requirements, instruct the client to submit a notarized undertaking stating when the document will be submitted.	None	10 Minutes	Registrar II/Clerk/Clrek II NPC
2. Go to Guidance Counseling Center and present the requirement checklist and Cedula. 2.1 Select Class Schedule	2. Evaluate the requirement checklist and Cedula presented by the client. 2.1 Assist the client in selecting class schedule. 2.2 Advise the client to proceed to the MIS Department for advising and encoding	None	10 Minutes	Assistant Professor II OR Assistant Guidance Counselor
3. Proceed to the MIS Department and submit the class schedule to the Enrolling Officer for verification and encoding. 3.1 Present the Claim Stub, Waiver for Opt Out	3. Accept and verify Class Schedule and subjects. 3.1 Encode class schedule and advise the students who opt out of Free Higher Education (FHE) to pay tuition fee to the Cashier. 3.2 Advice Navotas Polytechnic College Full Scholarship Grant applicants to proceed to the Admission and Scholarship Office for validation	None	25 Minutes	Enrolling Officer NPC Administrative Officer I NPC
4. Pay tuition fee at the Cashier * Make sure to secure Official Receipt that will be issued	4. Accept payment and issue Official Receipt to students who opt out of Free Higher Education (FHE)	Please refer to the list of School Fees	10 Minutes	Cashier III or Supply Officer I or Clerk NPC
5. Secure Library Card 5.1 Receive the Library Card	5. Evaluate the payment of the student. (students who opt out of FHE) 5.1 Prepare and issue student’s Library Card	None	10 Minutes	Librarian I or Clerk or Clerk NPC
6. Proceed to the Registrar’s Office 6.1 Receive the Registration Form	6. Evaluate student’s payment 6.1 Print and issue Registration Form and Class Cards	None	25 Minutes	Registrar II or Clerk or Clerk II NPC
TOTAL:		Please refer to the list of School Fees	1 Hour, 30 Minutes

SCHOOL FEES (NAVOTAS POLYTECHNIC COLLEGE)

(Based on existing City Ordinance)

PARTICULAR	AMOUNT OF FEES
TUITION FEE: For Navoteños: (per unit) For Non – Navoteños: (per unit)	50.00 100.00
National Service Training Program (NSTP) Fee For Navoteños For Non – Navoteños:	145.00 200.00
Registration Fee for Non-Navoteños	1,200.00
FOR NAVOTEÑOS AND NON – NAVOTEÑOS Miscellaneous Fee (Athletic, Medical, Library & Cultural) ID Fee Library Card Fee Computer Laboratory Fee Science Laboratory Fee Typing Laboratory Fee Publication Fee Fee for issuance of Transcript of Record/Diploma Authentication/Verification Fee Certification Fee Admission Fee Penalty/Charge for late enrollment Student Hand Book Fines and Penalties(Service Income) Internet Use (per hour) LET Review Class	200.00 80.00 30.00 180.00 50.00 50.00 30.00 120.00 20.00 20.00 150.00 50.00 60.00 25.00 10.00 1,500.00

Processing of Application for Enrollment of Regular Enrollees/Old Students

Regular enrollees or old students’ complete requirements are received and encoded with their schedules in the NPC database/system.

Office or Division:	Navotas Polytechnic College (NPC)
Classification:	Simple
Type of Transaction:	G2C – Government to Citizen
Who may avail:	Regular Enrollees/Old Students
CHECKLIST OF REQUIREMENTS		WHERE TO SECURE
Clearance		NPC Guidance and Counseling Office
ID		NPC MIS Office
Community Tax Certificates (Cedula)		LGU
Prospectus		NPC Registrar’s Office
Free Higher Education (FHE) Program Claim Stub		NPC Admission and Scholarship Office
Waiver for Opt Out (1 original, 1 photocopy)		NPC Admission and Scholarship Office
CLIENT STEPS	AGENCY ACTION	FEES TO BE PAID	PROCESSING TIME	PERSON RESPONSIBLE
1. Claim Free Higher Education (FHE) Stub at the Lobby.	1. Ask client to receive the stub and sign on the logbook. 1.1 Issue request slip for temporary enrolment for students with INC/NRG grades.	None	15 Minutes	Admission Officer or Clerk NPC
2. Go to the Guidance Counseling Center and submit all the required documents. 2.1 Select Class Schedule	2. Receive the required documents and check for completeness 2.1 Assist the client in selecting class schedule 2.2 Advise the client to proceed to the MIS Office for advising and encoding.	None	15 Minutes	Assistant Professor II or Assistant Guidance Conselor NPC
3. Proceed to the MIS Department and present the Class Schedule to the Enrolling Officer for encoding. Present the FHE Claim Stub, Waiver for Opt Out	3. Accept and verify the class schedule and subjects. Encode the class schedule and advise the following students to pay tuition fee to the Cashier: – with disapproved Free Higher Education (FHE) claim stub – who opt out of Free Higher Education (FHE) 3.1 Advise students with request slip for temporary enrollment that the process of their enrollment is only up to encoding until such time they comply with the grade requirement. 3.2 Advise Navotas Polytechnic College Full Scholarship Grant applicants to proceed to the Admission and Scholarship Office for validation 3.3 Advise Barangay and Board of Trustees scholars to submit documentary requirements and proceed to the Admission and Scholarship Office for validation.	None	25 Minutes	Enrolling Officer NPC Administrative Officer I NPC
4. Pay tuition fee at the Cashier * Make sure to secure Official Receipt that will be issued	4. Accept payment and issue Official Receipt to students who opt out of Free Higher Education (FHE) and those with disapproved FHE claim stub.	Please refer to the list of School Fees	10 Minutes	Cashier III or Supply Officer I or Clerk NPC
5. Secure Library Card 5.1 Receive the Library Card	5. Evaluate the payment of the student. (with disapproved FHE claim stub/waiver for opt out) 5.1 Prepare and issue student’s Library Card	None	10 Minutes	Librarian I or Clerk or Clerk NPC
6. Proceed to the Registrar’s Office 6.1 Receive the Registration Form	6. Evaluate student’s payment (with disapproved FHE claim stub/waiver for opt out) 6.1 Print and issue Registration Form	None	20 Minutes	Registrar II or Clerk or Clerk II NPC
TOTAL:		Please refer to the list of School Fees	1 Hour, 35 Minutes

SCHOOL FEES (NAVOTAS POLYTECHNIC COLLEGE)

(Based on existing City Ordinance)

PARTICULAR	AMOUNT OF FEES
TUITION FEE: For Navoteños: (per unit) For Non – Navoteños: (per unit)	50.00 100.00
National Service Training Program (NSTP) Fee For Navoteños For Non – Navoteños:	145.00 200.00
Registration Fee for Non-Navoteños	1,200.00
FOR NAVOTEÑOS AND NON – NAVOTEÑOS Miscellaneous Fee (Athletic, Medical, Library & Cultural) ID Fee Library Card Fee Computer Laboratory Fee Science Laboratory Fee Typing Laboratory Fee Publication Fee Fee for issuance of Transcript of Record/Diploma Authentication/Verification Fee Certification Fee Admission Fee Penalty/Charge for late enrollment Student Hand Book Fines and Penalties(Service Income) Internet Use (per hour) LET Review Class	200.00 80.00 30.00 180.00 50.00 50.00 30.00 120.00 20.00 20.00 150.00 50.00 60.00 25.00 10.00 1,500.00

Issuance of Certificate of Graduation

Certificate of Graduation is issued the NPC graduates for local and overseas employment.

Office or Division:	Navotas Polytechnic College (NPC)
Classification:	Simple
Type of Transaction:	G2C – Government to Citizen
Who may avail:	Graduates of Navotas Polytechnic College
CHECKLIST OF REQUIREMENTS		WHERE TO SECURE
Accomplished Request Form for Student Records		NPC Registrar’s Office
School I.D. or any government issued I.D.		NPC MIS Office/ Government Agency
Official Receipt for payment of the requested document (PHP 20.00) *to be issued upon payment		NPC Accounting Office
Transcript of Records (TOR) / Diploma		NPC Registrar’s Office
CLIENT STEPS	AGENCY ACTION	FEES TO BE PAID	PROCESSING TIME	PERSON RESPONSIBLE
1. Submit the Accomplished Request Form for Student Record and other required documents. * Make sure to secure the Accomplished Request Form that will be issued	1. Receive the required documents and check for completeness 1.1 Verify the requested document from the records on file. 1.2 Upon verification, return the Accomplished Request Form to the client and advise to pay fees at the Accounting Office	None	20 Minutes	Registrar II or Clerk or Clerk II NPC
2. Present the Accomplished Request Form to Accounting Office and pay the required fee * Make sure to secure the Official Receipt that will be issued	2. Accept payment and issue Official Receipt	PHP 20.00	10 Minutes	Cashier III or Supply Officer I or Clerk NPC
3. Proceed to Registrar’s Office and present the Accomplished Request Form and Official Receipt 3.1 Wait while the request is being processed	3. Accept the documents and advise the client to wait while the request is being processed. 3.1 Process the requested document	None	20 Minutes	Registrar II or Clerk or Clerk II NPC
4. Receive the Certificate of Graduation	4. Release the Certificate of Graduation	None	10 Minutes	Registrar II or Clerk or Clerk II
TOTAL:		PHP 20.00	1 Hour

Issuance of Certification, Authentication and Verification (CAV) for CHED

Certified, authenticated and verified Transcript of Records (TOR) and/or Diploma are issued to NPC graduates and undergraduates for local and overseas employment. This document is submitted to the Commission on Higher Education (CHED) by the student.

Office or Division:	Navotas Polytechnic College (NPC)
Classification:	Simple
Type of Transaction:	G2C – Government to Citizen
Who may avail:	Students of Navotas Polytechnic College
CHECKLIST OF REQUIREMENTS		WHERE TO SECURE
Accomplished Request Form for Student Records		NPC Registrar’s Office
School I.D. or any government issued I.D.		NPC MIS Office/Government Agency
Official Receipt for payment of the requested document (PHP 60.00) *to be issued upon payment		NPC Accounting Office
Transcript of Records (TOR) and Diploma for graduates (1 original)		NPC Registrar’s Office
Transcript of Records (TOR) for undergraduates (1 original)		NPC Registrar’s Office
CLIENT STEPS	AGENCY ACTION	FEES TO BE PAID	PROCESSING TIME	PERSON RESPONSIBLE
1. Submit the Accomplished Request Form for Student Record and other required documents. * Make sure to secure the Accomplished Request Form that will be issued	1. Receive the required documents and check for completeness. 1.1 Verify the requested document from the records on file. 1.2 Upon verification, return the Accomplished Request Form to the client and advise to pay fees at the Accounting Office	None	20 Minutes	Registrar II or Clerk or Clerk II NPC
2. Present the Accomplished Request Form to Accounting Office and pay the required fee * Make sure to secure the Official Receipt that will be issued	2. Accept payment and issue Official Receipt	PHP 60.00	10 Minutes	Registrar II or Clerk or Clerk II NPC
3. Proceed to Registrar’s Office and present the Accomplished Request Form and Official Receipt 3.1 Wait while the request is being processed	3. Accept documents and advise the client to wait while the request is being processed. 3.1 Process the requested documents	None	30 Minutes	Registrar II or Clerk or Clerk II NPC
4. Receive the CAV TOR and/or Diploma	4. Release the CAV TOR and/or Diploma	None	10 Minutes	Registrar II or Clerk or Clerk II NPC
TOTAL:		PHP 60.00	1 Hour, 10 Minutes

Issuance of Certificate of Good Moral Character

Certificate of Good Moral Character is issued to a student with no record of misconduct as verified by the Guidance Counselor.

Office or Division:	Navotas Polytechnic College (NPC)
Classification:	Simple
Type of Transaction:	G2C – Government to Citizen
Who may avail:	Students of Navotas Polytechnic College
CHECKLIST OF REQUIREMENTS		WHERE TO SECURE
Accomplished Request Form for Student Records		NPC Registrar’s Office
School I.D. or any government issued I.D.		NPC MIS Office/Government Agency
Official Receipt for payment of the requested document (PHP 20.00) *to be issued upon payment		NPC Accounting Office
Registration Form		NPC Registrar’s Office
CLIENT STEPS	AGENCY ACTION	FEES TO BE PAID	PROCESSING TIME	PERSON RESPONSIBLE
1. Submit the Accomplished Request Form for Student Record and other required documents. * Make sure to secure the Accomplished Request Form that will be issued	1. Receive the required documents and check for completeness 1.1 Verify from the Guidance Office if there is any misconduct committed by the student. 1.2 Upon verification, return the Accomplished Request Form to the client and advise to pay fees at the Accounting Office	None	30 Minutes	Registrar II or Clerk or Clerk II NPC
2. Present the Accomplished Request Form to Accounting Office and pay the required fee * Make sure to secure the Official Receipt that will be issued	2. Accept payment and issue Official Receipt	PHP 20.00	10 Minutes	Cashier III or Supply Officer I or Clerk NPC
3. Proceed to Registrar’s Office and present the Accomplished Request Form and Official Receipt 3.1 Wait while the request is being processed	3. Accept documents and advise the client to wait while the request is being processed. 3.1 Process the requested documents	None	20 Minutes	Registrar II or Clerk or Clerk II NPC
4. Receive the Certificate of Good Moral Character	4. Release the Certificate of Good Moral Character	None	10 Minutes	Registrar II or Clerk or Clerk II NPC
TOTAL:		PHP 20.00	1 Hour, 10 Minutes

Issuance of Certificate of Enrollment

Certificate of enrollment is issued to students who are officially enrolled for the academic year stated therein.

Office or Division:	Navotas Polytechnic College (NPC)
Classification:	Simple
Type of Transaction:	G2C – Government to Citizen
Who may avail:	Students of Navotas Polytechnic College
CHECKLIST OF REQUIREMENTS		WHERE TO SECURE
Accomplished Request Form for Student Records		NPC Registrar’s Office
School I.D. or any government issued I.D.		NPC MIS Office/Government Agency
Official Receipt for payment of the requested document (PHP 20.00) *to be issued upon payment		NPC Accounting Office
Registration Form		NPC Registrar’s Office
CLIENT STEPS	AGENCY ACTION	FEES TO BE PAID	PROCESSING TIME	PERSON RESPONSIBLE
1. Submit the Accomplished Request Form for Student Record and other required documents. * Make sure to secure the Accomplished Request Form that will be issued	1. Receive the required documents and check for completeness 1.1 Verify the requested documents from the records on file. 1.2 Upon verification, return the Accomplished Request Form to the client and advise to pay fees at the Accounting Office	None	20 Minutes	Registrar II or Clerk or Clerk II NPC
2. Present the Accomplished Request Form to Accounting Office and pay the required fee * Make sure to secure the Official Receipt that will be issued	2. Accept payment and issue Official Receipt	PHP 20.00	10 Minutes	Cashier III or Supply Officer I or Clerk NPC
3. Proceed to Registrar’s Office and present the Accomplished Request Form and Official Receipt 3.1 Wait while the request is being processed	3. Accept documents and advise the client to wait while the request is being processed. 3.1 Process the requested documents	None	20 Minutes	Registrar II or Clerk or Clerk II NPC
4. Receive the Certificate of Enrollment	4. Release the Certificate of Enrollment	None	10 Minutes	Registrar II or Clerk or Clerk II NPC
TOTAL:		PHP 20.00	1 Hour

Issuance of Transcript of Record/Honorable Dismissal

Transcript of Records/Honorable Dismissal is the issuance of the students’ official record of grades and proof that he/she is cleared of obligations and accountabilities at NPC.

Office or Division:	Navotas Polytechnic College (NPC)
Classification:	Complex
Type of Transaction:	G2C – Government to Citizen
Who may avail:	Students of Navotas Polytechnic College
CHECKLIST OF REQUIREMENTS		WHERE TO SECURE
Accomplished Request Form for Student Records		NPC Registrar’s Office
School I.D. or any government issued I.D. Clearance		NPC Guidance and Counseling Center
Passport size Picture with name tag and white background (2 pieces)		Photo Centers outside of the school
Form 137/Transcript of Record if transferee		Previous School (Senior High School/College/University)
NSO/PSA Birth Certificate (1 original, 1 photocopy)		PSA
Documentary Stamp (1 piece) Official Receipt for payment of the requested document (PHP 20.00 Honorable Dismissal/ PHP 120.00 T.O.R.) *to be issued upon payment		Post Office
CLIENT STEPS	AGENCY ACTION	FEES TO BE PAID	PROCESSING TIME	PERSON RESPONSIBLE
1. Submit the Accomplished Request Form for Student Record and other required documents. * Make sure to secure the Accomplished Request Form that will be issued	1. Receive the required documents and check for completeness 1.1 Verify the requested documents from the records on file. 1.2 Upon verification, return the Accomplished Request Form to the client and advise to pay fees at the Accounting Office	None	20 Minutes	Registrar II or Clerk or Clerk II NPC
2. Present the Accomplished Request Form to Accounting Office and pay the required fee * Make sure to secure the Official Receipt that will be issued	2. Accept payment and issue Official Receipt	Transcript of Records Fee – PHP 120.00 Honorable Dismissal Fee – PHP 20.00	10 Minutes	Cashier III or Supply Officer I or Clerk NPC
3. Proceed to Registrar’s Office and present the Accomplished Request Form and Official Receipt 3.1 Receive the Claiming Stub	3. Accept documents, issue Claiming Stub and advise the client to return after four (4) working days	None	10 Minutes	Registrar II or Clerk or Clerk II NPC
	4. Process the requested document: 4.1 Evaluate grades of students based on the Grade Sheets submitted by Professors. 4.2 Encode grades in the TOR System 4.3 Print TOR/Honorable Dismissal 4.4 Affix signature on the TOR/ Honorable Dismissal	None	Shall be done during the 4-day period	Registrar II or Clerk or Clerk II NPC
5. Return to Registrar’s Office and submit the Claiming Stub 5.1 Receive Transcript of Record/Honorable Dismissal	5. Receive the Claiming Stub 5.1 Release the Transcript of Record/Honorable Dismissal	None	10 Minutes	Registrar II or Clerk or Clerk II NPC
TOTAL:		Transcript of Records Fee – PHP 120.00 Honorable Dismissal Fee – PHP 20.00	4 Days, 50 Minutes

Issuance of College Diploma

College Diploma is issued to students who finished any course/program at NPC.

Office or Division:	Navotas Polytechnic College (NPC)
Classification:	Simple
Type of Transaction:	G2C – Government to Citizen
Who may avail:	Graduate Students of Navotas Polytechnic College
CHECKLIST OF REQUIREMENTS		WHERE TO SECURE
School I.D. or any government issued I.D.		NPC MIS Office/Government Agency
Accomplished Request Form for Students Records		NPC Registrar’s Office
Transcript of Records (TOR) (1 Original) Official Receipt for payment of the requested document (PHP 120.00) *to be issued upon payment		NPC Registrar’s Office
CLIENT STEPS	AGENCY ACTION	FEES TO BE PAID	PROCESSING TIME	PERSON RESPONSIBLE
1. Submit the Accomplished Request Form for Student Record and other required documents. * Make sure to secure the Accomplished Request Form that will be issued	1. Receive the required documents and check for completeness 1.1 Verify the requested documents from the records on file. 1.2 Upon verification, return the Accomplished Request Form to the client and advise to pay fees at the Accounting Office	None	20 Minutes	Registrar II or Clerk or Clerk II NPC
2. Present the Accomplished Request Form to Accounting Office and pay the required fee * Make sure to secure the Official Receipt that will be issued	2. Accept payment and issue Official Receipt	PHP 120.00	10 Minutes	Cashier III or Supply Officer I or Clerk NPC
3. Proceed to Registrar’s Office and present the Accomplished Request Form and Official Receipt 3.1 Receive the Claiming Stub	3. Accept documents, issue Claiming Stub and advise the client to return after four (4) working days	None	10 Minutes	Registrar II or Clerk or Clerk II NPC
	4. Process the requested document: 4.1 Encode data 4.2 Print the Diploma 4.3 Endorse the Diploma to all signatories: 4.3.1 Hon. Mayor Tobias M. Tiangco City Mayor Chairman of the Board of Trustees 4.3.2 Dr. Rebecca T. Añonuevo College President 4.3.3 Ms. Maria Bernadette G. Reyes College Registrar	None	Shall be done during the 4-day period	Registrar II or Clerk or Clerk II NPC, City Mayor, Chairman of Board of Trustees, College President, College Registrar
4. Return to Registrar’s Office and submit the Claiming Stub 4.1 Receive the College Diploma	4. Receive the Claiming Stub 4.1 Release the College Diploma	None	10 Minutes	Registrar II or Clerk or Clerk II NPC
TOTAL:		PHP 120.00	4 Days, 50 Minutes

0997-478-0620
polytechnic.npc2017@gmail.com

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